Top 10 Customer Service Jobs in UAE 2022
Top 10 Customer Service Jobs in UAE 2022
CUSTOMER SERVICE REQUIRED
Industry: Telecom
Career: Unspecified
Job Location: Dubai
Salary: Unspecified
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0543537369
Street: DEIRA
City: Dubai
Listed: June 9, 2022 11:28 am
Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
For appointment please contact us;
054-3537369
056-6310280
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CUSTOMER SERVICE REPRESENTATIVE REQUIRED
Industry: Telecom
Career: Unspecified
Job Location: Dubai
Salary: Unspecified
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0543537346
Street: OUD METHA
City: Dubai
Listed: June 7, 2022 3:11 pm
DESCRIPTION
CUSTOMER SERVICE / SALES
GRADUATE WITH ONE TO TWO YEARS OF EXPERIENCE IN CUSTOMER SERVICE SUPPORT.
GOOD COMMUNICATION SKILL IN ENGLISH
GOOD KNOWLEDGE IN MICROSOFT EXCEL, WORD AND OUTLOOK
WHATS APP; 054-3537346
CALL FOR LOCATION 054-3586548
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CUSTOMER SERVICE REQUIRED
Industry: Telecom
Career: Unspecified
Job Location: Dubai
Salary: Unspecified
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0561703419
Street: Deira
City: Dubai
Listed: June 2, 2022 12:53 pm
Description
Roles & Responsibilities:
· Ability to prepare daily and monthly work schedules for 300 operation staffs.
· Identify problems during operations and areas for improvement in the process, to resolve them in a quickly and timely manner.
· Knowledge to prepare Quotation daily, monthly and yearly basis.
· Having knowledge in answering Phone calls.
· Having excellent customer service skills with good English communication. And Arabic is advantage.
· Knows how to identify and develop new customer to the company.
· Manage customers’ requirements.
· Speaking with clients to understand, anticipate and meet their needs.
· Efficient in doing MS EXCEL, WORD AND OUTLOOK.
· Need staff who is work under pressure Situation.
· Maintain updated client contact records or other Client Management System. Document all client contacts and service work.
· Work with creative team to bring ideas into the mix, offer suggestions, research, and ability to share & constantly learn new technology.
· Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.
· Closely coordinate with operations for operational activities and work with them to achieve high level of operational efficiency.
· With Initiative and knows time management.
WHATSAPP YOUR CV TO; 054-3642706
CALL TO; 056-9235704
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Required Customer Service
Industry: Telecom
Career: Unspecified
Job Location: Dubai
Salary: Unspecified
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0567184558
Email: info.alfana@gmail.com
Street: Al fahidi
City: Dubai
Listed: May 30, 2022 8:20 am
Description
JOB ACTIVITIES
Communicate/ Respond to customer inquiries/messages received by telephone or email daily.
Handle order data entry in SAP, invoicing and prepare customs documents within or outside Letters of Credit.
To ensure regular updates with the Sales Team for the list of credit blocked orders and pending price upload.
To support the Sales Team by providing supporting docs such as Invoice printing, signed delivery notes and LPO copy, etc…
Liaise with Logistics for delivery planning. (confirmed and insertion orders)
To ensure timely update of VAT records & documentation related to Direct Market, Local Marine & Dubai Export customers.
Plan, organize & coordinate export shipments for the assigned territories for timely loading & shipments.
Coordinate with internal departments e.g., Logistics, Accounts, Technical and Marketing departments for customer’s requirements
Liaise with banks, shipping agents, inspectors, and customer nominated transporters.
Non Blendable orders – to proactively update the customers the ETA and Tentative Delivery date.
Willing to take additional tasks during the absence of a team member.
Housekeeping of the old orders in SAP and updating the Sales Order dates (confirmation/ delivery dates)
Ensure the SOPs for customers within the customer service department are standardized and updated
JOB ACCOUNTABILITIES
Handle face-to-face enquiries from customers.
Ensure that the company satisfies its customers’ needs.
Building a good relationship with customers thru effective communication.
Ensure adherence to compliance processes and guidelines specific to the position’s roles and responsibilities.
Ensure shipments and requirements of customers are met & complied with to achieve sales volume targets.
Strict adherence and compliance towards Group HSE Charter & MAESTRO requirement and affiliate’s HSEQ Policy, Procedures & specific rules & regulations applicable to the area of activity at all times.
Demonstrates exemplary conduct, rigor, vigilance, and professionalism regarding HSE in all their activities
Take active role (where required) in wider cross-organizational activities/projects
Call;
056-7184558
056-1801398
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Required Customer Service Representative
Industry: Courier/Freight
Career: Mid Career
Job Location: Dubai
Salary: Unspecified
Experience: Less than 1 Year
Job Type: Full Time
Gender: Any
Contact No.: 0503704121
Email: mgt.beulah@gmail.com
Street: 10
City: Dubai
Listed: May 26, 2022 2:05 pm
Description
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.
SEND CV : mgt.beulah@gmail.com
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Required Customer Service
Industry: Telecom
Career: Unspecified
Job Location: Dubai
Salary: Unspecified
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0568430715
Email: hr.stgco@gmail.com
Street: Oud metha
City: Dubai
Listed: May 24, 2022 9:16 am
Description
Key Responsibilities:
Interact with customers to solve issues and questions about products, services, and policies.
Maintain a positive and friendly tone with customers at all times.
Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally.
Establish new customer accounts and record account information, like phone numbers or addresses, on your digital platform.
Listen to customer complaints and try to identify the cause of their problem to your best ability.
Identify the appropriate response and strategy to solve customer issues as quickly as possible.
Be able to manage large amounts of phone calls, chats, emails, and other communication channels.
Ensure customer satisfaction and maintain professional customer support.
Place the customer at the center of the customer service experience.
Call:
056-8430715
056-8749406
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Required Telephone Operator
Industry: Telecom
Career: Unspecified
Job Location: Dubai
Salary: Unspecified
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0568430715
Email: hr.stgco@gmail.com
Street: Oud metha
City: Dubai
Listed: May 23, 2022 10:49 am
Description
We are currently looking for Telephone Operator in one of our properties. Send us your updated CV with recent photo. Only shortlisted candidates will be contacted by HR.
Achieve positive outcomes from Guest queries in a timely and efficient manner
Accept and deliver all messages correctly and promptly for both Guests and management
Ensure all wake up calls take place at the correct time
Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate
Handle emergency calls immediately and relay comprehensive and accurate information, as required
Demonstrate a high level of customer service at all times
Comply with hotel security, fire regulations and all health and safety legislation
Attend appropriate training courses, when required
Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity
Follow company brand standards
Assist other departments, as necessary.
Call;
056-8430715
056-8749406
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Required Telephone Operator
Industry: Telecom
Career: Unspecified
Job Location: Dubai
Salary: Unspecified
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0543537346
Email: hr.khanik@gmail.com
Street: Deira
City: Dubai
Listed: May 18, 2022 2:49 pm
Description
A Telephone Operator contributes to the first impressions of our customers and, therefore, must perform the tasks to the highest standards to achieve the highest possible guest satisfaction in accordance with Cine Royal Cinema standards.
Process all incoming and outgoing calls accurately and courteously.
Achieve positive outcomes from customer queries in a timely and efficient manner
Demonstrate knowledge of up-selling techniques to promote offerings when appropriate.
Demonstrate a high level of customer service at all times
Follow company brand standards
Assist other departments, as necessary
Call;
054-3537346
054-3586548
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Required Telesales Agent
Industry: Telecom
Career: Unspecified
Job Location: Dubai
Salary: Unspecified
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0543537346
Street: JLT
City: Dubai
Listed: June 3, 2022 12:20 pm
Description
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone and video call as well as dealing with complaints and doubts.
CALL;
054-3537346
054-3586548
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REQUIRED TELEPHONE OPERATOR
Industry: Telecom
Career: Unspecified
Job Location: Dubai
Salary: Unspecified
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0568430715
Street: OUD METHA
City: Dubai
Listed: June 9, 2022 9:28 am
Description
Job Description
Answers incoming calls.
Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
Places outgoing calls.
Receives guest messages and deliver the same to the guest.
Logs all wake-up call requests and performs wake-up call services. Wake-up call services.
Provides information about hotel services to guests.
Understand the telephone operator board or PBX switchboard operations.
Provides paging services for hotel guests and employees.
Handle guest complaint calls, routing to the duty manager or to the proper department
Knows what action to take when an emergency call is required.
Assists in reporting telephone equipment or service complaints and problems.
Following telephone etiquette.
Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
Must be polite and courteous while answering the phone.
Open and close telephone functionality on the hotel front office software.
Keep records of calls placed and received by all departments and recording the call charges.
CALL/WHATS APP;
056-8430715
056-8749406
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