Top 10 Customer Service Jobs in Singapore
Top 10 Customer Service Jobs in Singapore 2022
Customer Service Receptionist- job post
ECON Healthcare Group
Singapore
Full-time
Job details
Job Type
Full-time
Full Job Description
About Us
Established since 1987, ECON Healthcare Group celebrates more than 30 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare servcies in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill training centre, a chain of senior services centres, home care services, ambulance services, physiotherapy services and traditional Chinese medicine services. The Group also provides consultancy for the development and management of retirement living communities.
Job Description
Handle enquiries through phone calls and emails
To accurately note down messages or relevant information, when and where appropriate
Assigning enquiries to the relevant departments if needed
Familiarity with the respective departments and their roles
Greet and welcome any walk in visitors or stakeholders, answering their queries and re-directing them to the correct point of contact
Responsible for all correspondence or small parcel dispatches by post or local / overseas courier
Maintain and update postage records
Receive stocks or deliveries, logging and issuing of purchase orders
Checking of invoices and delivery orders before submission to Accounts department for payment process
Manage the reception area of the office and ensure that the area is tidy and clean
Filing, faxing, copying and performing other general admin duties
Understanding the needs of the customers with a sense of empathy and professionalism
Requirements:
Diploma in any discipline
Minimum 2 years’ experience in customer service preferred
Experience in hospitality or healthcare-related role is a plus
An active listener with a pleasant nature with an ability in critical thinking
Excellent verbal and written communication skills
Ability to multi-task and thrive under pressure
Ability to work resourcefully, independently and with urgency
Highly organized and attentive to details
Proficient and comfortable adopting technology and software tools (Microsoft Office, Microsoft Excel, CRM, etc.)
Mature, self-motivated and independent but also able to work cohesively with others
Keen in professional growth over time
Qualifications
Diploma
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Customer Care Advisor- job post
DHL Express
Singapore
Permanent
Job details
Job Type
Permanent
Full Job Description
(2200AOV)
Singapore-Singapore-Singapore | Full-time | Permanent | Standard
Job Description:
You will provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service
You will provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost or damaged shipments etc
You will also be required to handle all trace enquiries in accordance with service standards and processes
In addition, you are expected to deliver best in class customer service by fulfilling each customer’s unique needs while adhering to DHL policies
You will be required to respond to customer queries regarding information on prices, customs requirements etc. on a timely and professional manner
Job Requirements:
Preferably GCE A’ Levels, Diploma or equivalent
1 year experience in a Customer Service environment in a service industry (preferable) and with experience working in teams
Excellent customer-facing and interaction skills
Proactive and is able to work under pressure and tight deadlines
Good communication skills in English and conflict resolution skills
Posting Legal Entity DHL Express (Singapore) Pte. Ltd.
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Customer Service Administrator- job post
INFORMATION DEVELOPMENT SINGAPORE PTE. LTD.
Singapore
$3,500 – $4,000 a month – Full-time
Job details
Salary
$3,500 – $4,000 a month
Job Type
Full-time
Full Job Description
Job Description:
Manage frequent incoming phone calls, emails, and interactions; escalate the cases to the relevant team
Identify and tackle the issues and customers’ needs within the time limit achieve high satisfaction
Establish sustainable relationships and trust with customers through good communication
Handle customer complaints, provide appreciate solutions and alternatives, and follow through on the case
Keep records of customer interactions and progressions on the case (Call logging)
Be soft-spoken & courteous, to go extra mile to support customers for the best customer satisfaction
Any other tasks (such as administrative support & weekend tasks) that may be assigned by the superior
Requirements:
Preferably at least 2 years and above experience in the similar position (excluding internship)
Diploma or professional cert in customer services related study or in general fields
Possess basic knowledge of PC skills are an advantage
Teamwork spirit, possessing strong communication and interpersonal skills.
Independent and fast learner
Japanese knowledge is essential as large customers are Japanese
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Customer Service Officer- job post
VALE ESTHETICS (REGIONAL) PTE. LTD.
Singapore
$2,500 – $3,200 a month – Full-time
Job details
Salary
$2,500 – $3,200 a month
Job Type
Full-time
Full Job Description
Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.
Collect new or outstanding billing and payment from Client.
Print and hand over service invoice accurately.
Call Clients, to book, remind and follow up on appointments.
Answer all incoming calls promptly, and record call details accurately.
Any other ad hoc duties assigned by supervisor or Management.
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Customer Service Officer- job post
ALL BEST ENTERPRISE PTE. LTD.
Singapore
$1,900 – $3,000 a month – Full-time, Part-time
Job details
Salary
$1,900 – $3,000 a month
Job Type
Full-time
Part-time
Full Job Description
Looking for FULL TIME/PART TIME staff
Job Scope:
Main job duties: assist customer in money changing and money transfer
Making deposit at bank/ATM
Calculate, reconcile cash and banknote verification
Approach to customer enquiry
Ad hoc duties by management
Job Requirements:
No experience required, training will be provided until capable
Basic computer skill
Basic conversation in English. Able to speak in Mandarin will be advantage
Willing to work at different branches.
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Customer Service & Logistic executive- job post
Onto Innovation
Singapore
Full-time
Job details
Job Type
Full-time
Benefits
Pulled from the full job description
Dental insurance
Full Job Description
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.
Job Summary & Responsibilities
1 Day to day administrative tasks of service team
2. Focus on the logistic business of the service team. parts order, stocking
3. Responsible for inventory room control and cleanliness
4. Quotation generation
5. Support field service management and local management activities.
Qualifications
Education: Minimum diploma
Experience in customer service and logistics in semiconductor or related industry
Knowledge in logistics
Knowledge in oracle and related software applications
Role calls for interaction with overseas team, local service teams and cross functional teams. Candidate needs to be able to work with the key stake holders listed above
Onto Innovation is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We offer competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Ownership Program (ESOP) along with health & wellness initiatives.
We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.
======================================
Customer Service Receptionist- job post
Econ Healthcare
Singapore
Full-time
Job details
Job Type
Full-time
Full Job Description
COMPANY DESCRIPTION
Established since 1987, ECON Healthcare Group celebrates more than 30 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare services in Singapore, Malaysia and China, the Group incorporates a chain of Medicare centers and nursing homes, hospital services, a care skill training center, a chain of senior services centers, home care services, ambulance services, physiotherapy services and traditional Chinese medicine services. The Group also provides consultancy for the development and management of retirement living communities.
DESIGNATION : Customer Service Receptionist
RESPONSIBILITIES
Handle enquiries through phone calls and emails
To accurately note down messages or relevant information, when and where appropriate
Assigning enquiries to the relevant departments if needed
Familiarity with the respective departments and their roles
Greet and welcome any walk in visitors or stakeholders, answering their queries and re-directing them to the correct point of contact
Responsible for all correspondence or small parcel dispatches by post or local / overseas courier
Maintain and update postage records
Receive stocks or deliveries, logging and issuing of purchase orders
Checking of invoices and delivery orders before submission to Accounts department for payment process
Manage the reception area of the office and ensure that the area is tidy and clean
Filing, faxing, copying and performing other general admin duties
Understanding the needs of the customers with a sense of empathy and professionalism
Requirements:
Diploma in any discipline
Minimum 2 years’ experience in customer service preferred
Experience in hospitality or healthcare-related role is a plus
An active listener with a pleasant nature with an ability in critical thinking
Excellent verbal and written communication skills
Ability to multi-task and thrive under pressure
Ability to work resourcefully, independently and with urgency
Highly organized and attentive to details
Proficient and comfortable adopting technology and software tools (Microsoft Office, Microsoft Excel, CRM, etc.)
Mature, self-motivated and independent but also able to work cohesively with others
Keen in professional growth over time
QUALIFICATIONS
Diploma
======================================
Customer Service Officer- job post
ORGANIC HAIR REGROWTH SOLUTIONS
Singapore
$2,100 – $2,200 a month – Full-time, Permanent
Job details
Salary
$2,100 – $2,200 a month
Job Type
Full-time
Permanent
Full Job Description
Main Activities
Prompt handling of all phone calls and emails in a professional manner and in accordance with the established guidelines
Scheduling appointments in a daily basis
Attending to customers on queries/feedback
Engage with customers on issues/discrepancies/complaints escalation and resolution
General administrative duties as and when required
Qualifications and Experience
Minimum Diploma or equivalent in any fields
Preferably 2-3 years of work experience in customer service /call centre, preferably in travel/hospitality industry
Good customer service skills
Attentive and able to focus on the details
Good written and verbal communication
Good Teamwork
Good Time management with ability to priorities responsibilities
Flexible and highly adaptable to changing situations
Positive outlook
Others
Able to commit retail hours
Basic + Commission + Transport
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Customer Service Executive- job post
HEGURU EDUCATION (TAMPINES) PTE. LTD.
Singapore
$2,600 – $3,200 a month – Full-time, Permanent
Job details
Salary
$2,600 – $3,200 a month
Job Type
Full-time
Permanent
Full Job Description
Heguru Education Centre is an award-winning and leading children enrichment centre.
We help children develop intellectual, cognitive and social-emotional abilities with our specially-designed and holistic suite of brain development programmes.
Originated from Japan, Heguru is also one of the largest children brain development schools with an international presence.
As we are expanding, we are looking for more Customer Service Executives.
Job scope:
Attend to walk-in customers
Handle enquiry emails and phone calls
Handle student registration and collection of fees
Establish and maintain good relationship with parents
Support day-to-day centre operations
Job Requirements:
Customer service oriented
Excellent communication skills
Working Days:
5-days work week (Wednesday to Sunday), 8.45am to 6.30pm
Monday and Tuesday are off days
Attractive Benefits:
Highly attractive salary package
Annual performance bonus
Annual pay increment
Career progression for promising individual
Working Location:
Our Tampines Hub
We regret that only shortlisted candidates will be notified.
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Customer Service Officer- job post
ALLBEST EXCHANGE PTE. LTD.
Singapore
$1,900 – $3,000 a month – Full-time, Part-time
Job details
Salary
$1,900 – $3,000 a month
Job Type
Full-time
Part-time
Full Job Description
Looking for FULL TIME/PART TIME staff
Job Scope:
Main job duties: assist customer in money changing and money transfer
Making deposit at bank/ATM
Calculate, reconcile and banknote verification
Approach to customer enquiry
Ad hoc duties by management
Requirements:
No experience required, training will be provided until capable
Basic computer skill
Basic conversation in English. Able to speak in Mandarin will be advantage
Willing to work at different branch
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