Top 10 Customer Service Representative Jobs in Dubai 2023

Table of Contents

Top 10 Customer Service Representative Jobs in Dubai 2023

CSR Agent (Customer Service Representative) Job In Dubai

Description

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers.
They’re patient, empathetic, and passionately communicative.
They love to talk and understand the value of good communication skills.
Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
Customer feedback is priceless, and these CSRs can gather that for you.
Problem-solving also comes naturally to customer care specialists.
They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

NOTE: INTERESTED CANDIDATES MUST BE IN UAE.

Basic Details
salary : 3501-4000 AED
Experience : 1 – 2 Years
Location : Dubai
Job Type : Full-Time
Company : Dubai Jobs

Contact Info
Mobile : +971 509893813
Alternate Mobile : Not-Mentioned
Email : hr.annawills@gmail.com

Service Delivery Manager Job In Dubai

Description

We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction.
The service delivery manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative tasks, such as managing team performance and checking the quality of inventory.
The main tasks of a service delivery manager, however, include managing projects, fixing reliability issues, tracking service metrics, managing budgets, and leading the service delivery team.
To be a successful service delivery manager, you should demonstrate strong leadership and teamworking skills. You should also demonstrate excellent communication and computer skills.

Service Delivery Manager Responsibilities:

Maintaining positive relationships with customers.
Identifying customer needs and overseeing service delivery within the business context.
Leading the service delivery team, managing con􀂧ict, and ensuring the team’s processes and tasks are carried out efficiently.
Managing finances and budgets.
Determining ways to reduce costs without sacrilcing customer satisfaction.
Assessing customer feedback and using your creativity to establish, improve, and reane services.
Remaining organized and meeting deadlines.
Building partnerships and liaising with team leaders to determine the company’s services, delivery criteria, and solutions for issues that may arise.

Service Delivery Manager Requirements:

A bachelor’s degree in a business-related field.
Experience in customer service, leadership, and logistics may be advantageous.
Good computer skills and the ability to use business support software.
Strong customer service, project management, and quality control skills.
Good resource planning skills.
Excellent leadership and customer service skills.
Strong teamwork skills and attention to detail.

NOTE: INTERESTED CANDIDATES MUST BE IN UAE.

Basic Details
salary : 4001-5000 AED
Experience : 1 – 2 Years
Location : Dubai
Job Type : Full-Time
Company : Dubai Jobs

Contact Info
Mobile : Not-Mentioned
Alternate Mobile : Not-Mentioned
Email : hr.stevens.con@gmail.com

CUSTOMER SERVICE REPRESENTATIVE (SHARJAH)

Description

Customer services Needed in Dubai/ SHARJAH
Salary: AED 3500
Place: Dubai/ SHARJAH

We Urgently Need Staff For Our Company in Dubai. Male/Female Both can Apply. Visa(Accommodation) will be provided by Company. All Nationalities Can Apply. Salary package AED 3000

Basic Details
salary : 3501-4000 AED
Experience : 1 – 2 Years
Location : Dubai
Job Type : Full-Time
Company : Dubai Jobs

Contact Info
Mobile : +971 523941520
Alternate Mobile : Not-Mentioned
Email : careers@afaqjob.com

Passenger Service Agent Job In Dubai

Description

We are looking for customer-focused and friendly individuals to join our team as Passenger Service Agents. Passenger Service Agents play a critical role in ensuring a positive and smooth travel experience for our airline passengers. If you have excellent communication skills, a helpful attitude, and comment to passenger satisfaction, we encourage you to apply.

Responsibilities:

Greet passengers with a warm and welcoming demeanor at check-in counters or arrival areas.
Assist passengers with ticketing, seat assignments, and boarding passes.
Provide information on 􀂧ight schedules, boarding procedures, and baggage handling.
Check passengers’ identification and travel documents to ensure compliance with regulations.
Handle passenger inquiries and resolve issues, such as 􀂧ight delays or lost luggage, in a professional and efficient manner.
Assist passengers with special needs, including those with disabilities or mobility challenges, and coordinate required assistance.
Tag and handle checked baggage, ensuring accuracy and compliance with safety regulations.
Monitor passenger queues and assist with crowd control during peak times.
Collaborate with airline staff, security personnel, and ground crew to ensure efficient flight operations.
Announce flight departures, boarding calls, and safety announcements over the public address system.
Prepare flight manifests and documentation for airline personnel.
Maintain cleanliness and organization at passenger service areas.
Adhere to safety and security protocols, including airport and airline regulations.
Assist passengers during boarding and disembarkation processes.
Keep up-to-date with airline policies, procedures, and regulations.
Perform other tasks as assigned by supervisors or managers.

Qualifications:

High school diploma or equivalent.
Previous experience in customer service or a related field is a plus but not required.
Strong communication and interpersonal skills.
Excellent problem-solving and conflict-resolution abilities.
Ability to remain calm and composed in high-pressure situations.
Physical fitness and the ability to stand and walk for extended periods.
Basic computer skills for data entry and ticketing systems.
Willingness to work varied shifts, including evenings, weekends, and holidays.
Knowledge of aviation and airline industry terminology is a plus.
Apply only if you are in UAE

Basic Details
Experience : Less than 1 Year Years
Location : Dubai
Job Type : Full-Time
Company : Dubai Jobs

Contact Info
Mobile : Not-Mentioned
Alternate Mobile : Not-Mentioned
Email : zahraalbanai471@gmail.com

Service Delivery Manager Job In Dubai

Description

We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction.
The service delivery manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative tasks, such as managing team performance and checking the quality of inventory.
The main tasks of a service delivery manager, however, include managing projects, fixing reliability issues, tracking service metrics, managing budgets, and leading the service delivery team.
To be a successful service delivery manager, you should demonstrate strong leadership and teamworking skills. You should also demonstrate excellent communication and computer skills.

Service Delivery Manager Responsibilities:

Maintaining positive relationships with customers.
Identifying customer needs and overseeing service delivery within the business context.
Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently.
Managing finances and budgets.
Determining ways to reduce costs without sacrificing customer satisfaction.
Assessing customer feedback and using your creativity to establish, improve, and retune services.
Remaining organized and meeting deadlines.
Building partnerships and liaising with team leaders to determine the company’s services, delivery criteria, and solutions for issues that may arise.
Service Delivery Manager Requirements:
A bachelor’s degree in a business-related field.
Experience in customer service, leadership, and logistics may be advantageous.
Good computer skills and the ability to use business support software.
Strong customer service, project management, and quality control skills.
Good resource planning skills.
Excellent leadership and customer service skills.
Strong teamwork skills and attention to detail.
NOTE: INTERESTED CANDIDATES MUST BE IN UAE.

Basic Details
salary : 4001-5000 AED
Experience : 1 – 2 Years
Location : Dubai
Job Type : Full-Time
Company : Dubai Jobs

Contact Info
Mobile : Not-Mentioned
Alternate Mobile : Not-Mentioned
Email : hr.annawills@gmail.com

CSR Agent (Customer Service Representative) Job In Dubai

Description

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative.
They love to talk and understand the value of good communication skills.
Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
Customer feedback is priceless, and these CSRs can gather that for you.
Problem-solving also comes naturally to customer care specialists.
They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

NOTE: INTERESTED CANDIDATES MUST BE IN UAE.

Basic Details
salary : 3501-4000 AED
Experience : 1 – 2 Years
Location : Dubai
Job Type : Full-Time
Company : Dubai Jobs

Contact Info
Mobile : Not-Mentioned
Alternate Mobile : Not-Mentioned
Email : afamacareer@gmail.com

CUSTOMER SERVICE REPRESENTATIVE (SHARJAH)

Description

Customer service Representative Opportunity
Salary: AED 3500
Place: Dubai/ SHARJAH

We are on the lookout for an experienced Customer Service Representative to join our amazing team at Confidential in Dubai.
Growing your career as a Full Time Customer Service Representative is a fantastic opportunity to develop competitive skills.
If you are strong in teamwork, creativity and have the right initiative for the job, then apply for the position of Customer Service Representative at Confidential Today!
A leading 5 star hotel is looking to hire a customer service representative for a period of 2 months contract.
FRESHERS ARE WELCOME!

Skills required:

Fluent English & communication Skills.
Multitasking.
Attention to detail.

Basic Details
salary : 2501-3000 AED
Experience : 1 – 2 Years
Location : Dubai
Job Type : Full-Time
Company : Dubai Jobs

Contact Info
Mobile : +971 523941520
Alternate Mobile : Not-Mentioned
Email : hire@uaejobzz.com

DISPACHER – CUSTOMER SERVICE Job In Dubai

Description

Communicates with customers to determine their needs
Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software.
Receives check-in call from the service technicians and informs workers of next job to respond to.
Supports service technicians.
Maintains customer repair records using computer database to give detailed history of the work performed at their sites.
Maintain dispatching board to ensure maximum efficient capacity of technicians.
Manage on-call schedule and notify technicians of their assigned weeks.
Notify answering service of the schedule and numbers to call in case of emergency.
Know and understand service work order module and service contract.
Active in all facets of dispatch.
Various reporting responsibilities as needed.

Kindly send your CV on email;hr.1globalllc@gmail.com

Basic Details
salary : 3001-3500 AED
Experience : 1 – 2 Years
Location : Dubai
Job Type : Full-Time
Company : Dubai Jobs

Contact Info
Mobile : +971 543833784
Alternate Mobile : Not-Mentioned
Email : globalfahli@gmail.com